Privacy Policy
Effective Date: July 2025

Welcome to La Mina de Oro (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.laminadeoro.com] (the “Site”), including when you create an account or make a purchase.

1. Information We Collect

When you use our Site, we may collect the following types of information:

  1. Personal Information
    We collect personal information you voluntarily provide when you:

  • Create an account

  • Place an order

  • Contact us for support

  • Subscribe to our newsletter

This may include:

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment details (processed securely via PayPal a  third-party service)

  • Account login credentials (email and password)

  1. Automatically Collected Information
    When you browse the Site, we collect certain data automatically:

  • IP address

  • Browser type and version

  • Device type and OS

  • Pages visited, time spent on the Site, and referring URLs

  • Shopping activity and cart history

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders

  • Create and manage your account

  • Provide customer service and support

  • Send you order confirmations, updates, and promotional messages

  • Personalize your shopping experience

  • Improve our website functionality and performance

  • Detect, investigate, and prevent fraud or unauthorized activity

  • Comply with legal and regulatory obligations

3. User Accounts

When you create an account on our Site:

  • You agree to provide accurate and up-to-date information

  • Your login information is encrypted and protected

  • You can update your account details at any time

  • You may delete your account by contacting us at: [support@laminadeoro.com]

We recommend choosing a strong password and not sharing it with anyone.

4. Shopping & Payment Information

All transactions are securely processed through PCI-compliant third-party payment gateways. We do not store full credit card numbers or CVV codes on our servers.

We retain purchase history to:

  • Process returns or exchanges

  • Provide receipts and order updates

  • Improve inventory and product offerings

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in

  • Remember items in your cart

  • Analyze website traffic and usage

  • Offer relevant promotions and content

You can disable cookies in your browser settings, though this may affect site functionality.

6. Sharing of Information

We may share your information only with trusted third parties necessary for operating the Site and fulfilling your orders:

  • Payment processors

  • Shipping carriers

  • Email marketing platforms (if you opt-in)

  • Analytics and website hosting services

We do not sell or rent your personal information to anyone.

7. Data Security

We use industry-standard encryption (HTTPS), firewalls, and secure servers to safeguard your data. While no system is completely secure, we work to protect your information to the best of our ability.

8. Your Rights and Choices

You can:

  • View and update your personal info in your account

  • Opt out of marketing emails at any time

  • Request access to or deletion of your data

  • Request that we stop processing your personal data

To make a request, contact us at [info@laminadeoro.com].

9. Children’s Privacy

We do not knowingly collect data from anyone under 13. If we learn that we’ve collected personal data from a child, we’ll delete it immediately.

10. Third-Party Links

Our Site may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies if you visit those sites.

11. Policy Updates

We may revise this Privacy Policy from time to time. The updated version will be posted here with a new effective date. We recommend checking this page periodically.

12. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

La Mina de Oro
Email: support@laminadeoro.com
Phone: (951) 372-0877
Address: 1874 Tandem Way, Norco, CA 92860