Privacy Policy
Effective Date: July 2025
Welcome to La Mina de Oro (“we,” “our,” “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website [www.laminadeoro.com] (the “Site”), including when you create an account or make a purchase.
1. Information We Collect
When you use our Site, we may collect the following types of information:
Personal Information
We collect personal information you voluntarily provide when you:
Create an account
Place an order
Contact us for support
Subscribe to our newsletter
This may include:
Full name
Email address
Phone number
Billing and shipping address
Payment details (processed securely via PayPal a third-party service)
Account login credentials (email and password)
Automatically Collected Information
When you browse the Site, we collect certain data automatically:
IP address
Browser type and version
Device type and OS
Pages visited, time spent on the Site, and referring URLs
Shopping activity and cart history
2. How We Use Your Information
We use your data to:
Process and fulfill orders
Create and manage your account
Provide customer service and support
Send you order confirmations, updates, and promotional messages
Personalize your shopping experience
Improve our website functionality and performance
Detect, investigate, and prevent fraud or unauthorized activity
Comply with legal and regulatory obligations
3. User Accounts
When you create an account on our Site:
You agree to provide accurate and up-to-date information
Your login information is encrypted and protected
You can update your account details at any time
You may delete your account by contacting us at: [support@laminadeoro.com]
We recommend choosing a strong password and not sharing it with anyone.
4. Shopping & Payment Information
All transactions are securely processed through PCI-compliant third-party payment gateways. We do not store full credit card numbers or CVV codes on our servers.
We retain purchase history to:
Process returns or exchanges
Provide receipts and order updates
Improve inventory and product offerings
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Keep you logged in
Remember items in your cart
Analyze website traffic and usage
Offer relevant promotions and content
You can disable cookies in your browser settings, though this may affect site functionality.
6. Sharing of Information
We may share your information only with trusted third parties necessary for operating the Site and fulfilling your orders:
Payment processors
Shipping carriers
Email marketing platforms (if you opt-in)
Analytics and website hosting services
We do not sell or rent your personal information to anyone.
7. Data Security
We use industry-standard encryption (HTTPS), firewalls, and secure servers to safeguard your data. While no system is completely secure, we work to protect your information to the best of our ability.
8. Your Rights and Choices
You can:
View and update your personal info in your account
Opt out of marketing emails at any time
Request access to or deletion of your data
Request that we stop processing your personal data
To make a request, contact us at [info@laminadeoro.com].
9. Children’s Privacy
We do not knowingly collect data from anyone under 13. If we learn that we’ve collected personal data from a child, we’ll delete it immediately.
10. Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies if you visit those sites.
11. Policy Updates
We may revise this Privacy Policy from time to time. The updated version will be posted here with a new effective date. We recommend checking this page periodically.
12. Contact Us
If you have questions about this Privacy Policy or your data, please contact us:
La Mina de Oro
Email: support@laminadeoro.com
Phone: (951) 372-0877
Address: 1874 Tandem Way, Norco, CA 92860